FAQs

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FAQs

You can request a return within 7 days of receiving your order. Items must be unused, in their original condition, with all original packaging, tags, and proof of purchase. To request a return, please contact our support team. Once your return is approved, we will provide return instructions. Returns sent without prior approval will not be accepted.

If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.

Please note that sale items and gift cards are non-returnable.

To check the status of your order, please contact our customer support team on whatsapp 0323 4649775, and we’ll be happy to provide you with the latest tracking information.

We currently accept the following payment methods:

  • Cash on Delivery (COD)
  • Direct Bank Transfer

Our customer support team is here to help. You can contact us anytime by calling or messaging on whatsapp 0323 4649775.

Yes! We offer gift wrapping services for an additional charge. Please contact us at 0323 4649775 for pricing and arrangements.

If the product you’re looking for is currently out of stock, please send us a message. Most popular items are restocked regularly, so we’ll let you know when they’re available again. Thank you for your patience!

Yes, you can request a shipping address change before your order has been dispatched. Please contact our support team as soon as possible at whatsapp 0323 4649775, and we’ll do our best to update your shipping details.

Any questions or concerns you'd like to ask?

Need assistance? Message on Whatsapp: 0323 4649775

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